EMERGENCY HELP & EMBASSY DIRECTORY — TOURIST HOTLINES IN SRI LANKA
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Emergency Help, Tourism Hotlines & Embassy Directory — Sri Lanka
Save these numbers and links before you travel. How to get help fast, who to call, and where to find your embassy or consulate while visiting Sri Lanka.
If You Need Help Right Now
- Call the relevant emergency number below (police / ambulance / fire).
- Share your location (Google Maps pin or nearest landmark, road number, village/town).
- Contact the Tourist Police or Sri Lanka Tourism Hotline for visitor-specific support.
- Inform your hotel/host and, if needed, your embassy/consulate.
Core Emergency Numbers — Island-wide
- Police Emergency: 118 / 119
- Ambulance — Suwa Seriya (Free island-wide): 1990
- Fire & Rescue: 110
- Tourist Police (Colombo HQ switchboard): +94 11 242 1052
- Sri Lanka Tourism Hotline: 1912
- Government Information Centre: 1919
Save 119, 1990, 110 and 1912 in your phone on arrival. Use the nearest hospital for urgent care and call 1990 for ambulance response.
Major Hospitals (Quick Reference)
- National Hospital of Sri Lanka — Colombo | +94 11 269 1111
- Lanka Hospitals — Colombo | lankahospitals.com
- Asiri Health (Central / Surgical) — Colombo | asirihealth.com
- Durdans Hospital — Colombo | durdans.com
- Kandy Teaching Hospital — Kandy | +94 81 222 2261
- Teaching Hospital Karapitiya — Galle | +94 91 222 2261
- Teaching Hospital Jaffna — Jaffna | +94 21 222 3454
In an emergency, go to the nearest facility. Private hospitals in major cities generally provide the fastest English-speaking service for visitors.
Tourist Support & Reporting
- Tourist Police — assistance with incidents affecting visitors, lost property, scams, safety.
- Sri Lanka Tourism — complaints about registered hotels, drivers, guides, and services.
- 1919 Government Info Centre — directory help and transfers to government services.
Embassy & Consulate Directory — Colombo (Selected)
Use official websites below for the latest phone numbers, opening hours, and after-hours emergency procedures.
| Country | Mission | Official Website |
|---|---|---|
| United States | U.S. Embassy, Colombo | lk.usembassy.gov |
| United Kingdom | British High Commission, Colombo | gov.uk (Colombo) |
| India | High Commission of India, Colombo | hcicolombo.gov.in |
| Australia | Australian High Commission, Colombo | srilanka.embassy.gov.au |
| Canada | High Commission of Canada, Colombo | international.gc.ca |
| European Union | Delegation of the EU | eeas.europa.eu |
| Germany | Embassy of Germany, Colombo | colombo.diplo.de |
| France | Embassy of France, Colombo | lk.ambafrance.org |
| Japan | Embassy of Japan, Colombo | lk.emb-japan.go.jp |
| China | Embassy of China, Colombo | china-embassy.gov.cn |
| United Arab Emirates | UAE Embassy, Colombo | mofa.gov.ae |
| Saudi Arabia | Royal Embassy of Saudi Arabia, Colombo | mofa.gov.sa |
| Russia | Embassy of Russia, Colombo | mid.ru (Colombo) |
| Maldives | High Commission of Maldives, Colombo | colombo.gov.mv |
| Thailand | Royal Thai Embassy, Colombo | thaiembassy.org |
Share Your Location Clearly
- Open Google Maps → long-press to drop a pin → tap to copy coordinates or “Share”.
- Describe the nearest junction, kilometer post, hotel, or landmark (e.g., “A2 Galle Road, near bus stop at…”).
- At national parks or beaches, give the gate name or beach access point.
DATA SOURCES — OFFICIAL
- Sri Lanka Police: police.lk
- Suwa Seriya — 1990 Ambulance: 1990.lk
- Ministry of Health: health.gov.lk
- Sri Lanka Tourism Development Authority: sltda.gov.lk
- Official Tourism Portal: srilanka.travel
- Ministry of Foreign Affairs — Missions in Sri Lanka: mfa.gov.lk
Emergency Numbers — Quick Recap
Police: 118 / 119 • Ambulance: 1990 • Fire: 110 • Tourist Police (HQ): +94 11 242 1052 • Tourism Hotline: 1912 • Govt Info: 1919
Disclaimer: Numbers, websites, and procedures can change. This page is for educational use. Always verify with the linked official authorities, and follow instructions from emergency responders on site. For embassy assistance, use the official website’s emergency guidance.